Troubleshooting, optimization and performance require short/long term support and DataDistinct and service level agreements offer an economic alternative to sustaining large in-house teams with specific expertise, only required on an occasional basis.
Customers have different needs so we offer a variety of agreements all of which can be tailor made to our customer’s requirements:
The client is offered a choice of options, depending on the required level of service in hours per day and days per week.Cover in United States, United Kingdom and Europe
The service is provided within the agreed response time. This service can be offered through telephone support, remote access having the appropriate DataDistinct expert, or a combination, depending on the situation assessment, example:
The client can expect our support team to speak several languages:
Drive data growth with a strategic plan As your data grows, you need a flexible and cost-effective server soluti
DataDistinct offers remote monitoring through industry leading tools and DBA’s support to manage mission & business critical SQL da